FAQ
About Our Mission
Our quality and price
Relying on our mature diamond cultivation technology and production capacity of hundreds of thousands of white and colored diamonds every year, we are fully capable of bringing beautiful stunning diamond jewelry directly from laboratories and factories to you at a very fair price.
ALL our diamonds are DEF color, VS+ clarity and excellent cut at a very affordable and fair price.
ALL our metal is 18k solid gold which makes our jewelry more resistant to wear and tear.
Not only that, on the basis of high quality, we have also designed different styles to meet your needs for different occasions. You can find almost any diamond jewelry that meets your needs at INTOU.
Bespoke Service
Every product is made specifically for you. From the moment you place your order, we make sure to keep in touch with you and can show you the entire production process.
We will never sacrifice quality for profit.
We have the ability to work with the best goldsmiths, polishers and setters to put your exclusive high-quality diamond jewelry into a blue bag and send it to you.
About Our Products
Can I Buy a Setting Without Buying a Diamond?
We do not sell or create settings unless the customer is also purchasing a center stone from INTOU. Our settings are made-to-order with each one handcrafted for a center gem with unique characteristics to ensure the quality of the finished piece. For this reason, we do not provide stand-alone settings or semi mounts. Please let us know if we can assist you with selecting a center gem from INTOU.
Are Lab Diamonds Real Diamonds?
Yes. Lab grown diamonds have the same physical, chemical, and optical characteristics as natural diamonds, as well as the same fire, scintillation, and sparkle. They are real diamonds. Lab grown diamonds are nearly impossible to differentiate from natural diamonds with the naked eye.
Placing an Order
Can INTOU Help Me Keep the Engagement Ring a Surprise?
We understand that diamond jewelry is often given for special surprise occasions such as an engagement. Our boxes are discrete, the box does not have any INTOU branding. Alternatively, you can have your order shipped to a INTOU showroom for pick up. Please let us know what we can do to help you maintain your surprise.